At FAL, we value your privacy and handle your personal data with care. We apply appropriate technical and organisational measures to help protect your information when you use our logistics and transportation services or visit our website.
By interacting with FAL, whether through our services or online platforms, you acknowledge that your personal data may be collected and used as outlined in this notice.
We may occasionally update this notice to reflect improvements in our services or changes in how we manage data.
To operate efficiently, FAL may collect basic personal information such as your name, contact details, and job title. This information may come directly from you or through business partners involved in providing the service.
We use this data to:
When you access our website, certain technical details may be collected automatically. This helps us ensure the website works properly and provides a smooth user experience.
This may include:
If you contact us through forms on the website, we will use your provided details to respond accordingly.
In order to deliver our services, FAL may work with selected partners and service providers. This could include logistics partners, transport operators, or technology providers.
We only share information when it is necessary for business operations or to meet legal or regulatory expectations.
When data is shared across borders, we take reasonable steps to ensure it remains protected.
We keep personal data for as long as it is needed for business purposes or ongoing communication. Once it is no longer required, we take steps to remove or securely store it.
Depending on your situation, you may:
You are also free to withdraw consent at any time if you previously provided it.
If you have questions or requests related to your personal data, please contact us at:
FAL FREIGHT BROKER LLC
Email: privacy@falogistics.ae
If you have any concerns about how your data is handled, we encourage you to reach out to us directly so we can assist and resolve the matter.